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Please print a test page after the installation has completed to ensure it was successful. When your computer has rebooted you can re-connect the USB cable between your printer and computer when advised. To complete the installation you’ll need to restart your computer once again.Ģ7. Once the download is complete, you’ll be prompted to select your language of choice.Ģ6.
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The software will now begin to download.Ģ5. Press ‘ Run’ on the pop-up window at the bottom of the screen.
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Click on the ‘ Full Driver & Software Package’ and on the following page, agree to the End-user License Agreement and download.Ģ4.
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Select your operating system and if Windows 10 isn’t available, select Windows 8.1 instead and press search.Ģ3. HP Easy Start will connect the printer to Wi-Fi, install print drivers, and set up scanning features (if applicable) Make sure your printer is powered on. Click on the ‘ Downloads’ option then type your Brother printer model name into the search box.Ģ2. The Network Connection Repair Tool should open. Once the download is complete, double click on the downloaded file to extract it. Download the file to the temporary folder (e.g. Click here to download the Network Connection Repair Tool. Open your Internet browser and go to Brother’s Support Website.Ģ1. Make sure the Brother machine is turned on and is connected to the same network as your computer. Wait for the uninstall to complete then click ‘ OK’. Now select your Brother printer model from the drop down menu and click ‘ OK’.ġ9. Confirm that you allow the application to make changes to your computer.ġ8. Next go to the Desktop and open the new folder ‘ remPnP’ then select the application file ‘ BrRemPnP.exe’. Browse to save the file to your desktop then select the ‘ Decompress’ option.ġ7. Once the download has completed, click ‘ Run’ in the pop-up window.ġ6. On the next page, agree to the End-user License Agreement and a download should automatically start.ġ5. Scroll down to find ‘ Utilities’ and select the ‘ Uninstall Tool’.ġ4. A page should open with your printer model in the top left corner. Select your operating system and if Windows 10 isn’t available, select Windows 8.1 instead and press search.ġ3. Click on the ‘ Downloads’ option then type your Brother printer model name into the search box.ġ2.
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Once Windows has rebooted, open your Internet browser and go to Brother’s Support Website.ġ1. Once complete, please restart your computer. Select Programs and then Programs and Features.ĩ. Now return to the Control Panel home screen. If there are, please select and remove them.Ĩ. Click on the ‘ Drivers’ tab and check to see if there are any entries for your Brother printer.ħ. Once removed, left click on another device and open ‘ Print server properties’ from the top of the window.Ħ. Confirm the removal by clicking ‘ Yes’.ĥ. Right click on your Brother printer model and select ‘ Remove Device’ from the menu.Ĥ. Open the Control Panel on your computer.Ģ. Open the ‘ Hardware and Sound’ folder and then click on ‘Devices and Printers’.ģ. If your computer is attached to your printer via a USB cable, please disconnect it before you begin.ġ.You’ll need Administrative Rights on your computer.DOS and Windows PE versions can test systems that fail to boot into Windows.Alternative versions available for DOS, Linux, and Android.
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Easy-to-use graphical interface can be customized to simplify the user experience and advance the PC manufacturers brand.Can be used to solve problems remotely.Customizable test scripts support specific system configurations and customer requirements.
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Direct System Information collects data from multiple sources to provide an accurate and thorough system view.More than 200 diagnostic tests cover all major PC subsystems including CPU, memory, system board, storage, audio, graphics, networking, and peripherals I/O.Custom company branding including company logos and support contact information.Small footprint on end user hard drives.Easily integrates support for emerging standards in hardware development.Increases support first-call resolution rates.Increases customer satisfaction and brand value.